Onboarding

Welcome to Ecomflows Brands Before we can start creating your automations we have to know a few things about your webshop. Please note that if your order involves more than one setup, kindly fill out the onboarding file for each individual store.

What is your order number from your order? (Check your email, should look like this: 2908-9236)

What is your first name?

What is your phone number? Use complete number: +31 6 12400797

What is your e-mail address?

What is your Slack e-mail address?

Not active on Slack yet? Create account here

Webshop Questions

What is the name of your Brand? (name)

What is the URL of your website?

What is the URL of your instagram page?

What language should the flows be in?

What currency will you be using?

Are you using a different (custom) checkout?

Yes

No, I'm using the Shopify checkout

Share your Google Drive folder if available (Ensure access permissions are set to 'Anyone with the link')

List all store USP's

What sets your brand apart from the competition?

Copy & Tone of Voice

Buyer persona

Women | 18-24

Women | 25-40

Men | 18-24

Men | 25-40

Women | 41-55

Men | 41-55

Women | 56+

Men | 56+

How do you want to address the target group?

Informal

Formal

How do you want to come across to your target audience? *focus on emotions, for example:

Warm and caring – like a brand that genuinely cares about you. Energetic and inspiring – we want to get people moving. Familiar and progressive – innovative, without creating distance. Empathetic and decisive – we empathise and take initiative.

Name below the email (using for text-based emails)

Integration information

Are you currently already using Klaviyo?

No, I will create an account!

Yes, I am already using Klaviyo

What app do you use for order tracking?

Rush

Parcel Panel

Track123

I don't use either of these, please continue without this integration

I checked if I have the correct Parcel Panel or Rush plan to connect with Klaviyo!

- Parcel panel, professional ($59,-) or above - Rush, Growth 500 ($29,-) or above - Track123, Advanced ($49,-) or above

I've got the correct plan

I don't use Rush, Parcel Panel, or Track123

Please share your Shopify access!

1) Full Shopify store URL Example: d4028d-d3.myshopify.com AND 2) Collaboration code Example: 4851

Please share your Klaviyo access!

Email: go@ecomflows.io Role: Admin Need support? Check this guide

Done

We recommend to upgrade your Klaviyo account

To ensure you don't exceed the 'free plan' sending limits, we suggest upgrading to a paid plan. Otherwise, your account will stop sending emails.

Thanks for telling me, I'll upgrade (choose cheapest package)

I've already got a paid plan

How did you hear you about us? (Please mention name if it's a person)

Please review the following documents before continuing:

Data Processing Agreement

Untitled checkboxes field

I agree to the legal documents above.

Finished?

Then click send. Within 7 days after you've given us full access (Klaviyo + Shopify) you can expect the flows in your account. We'll keep you updated once everything is completed.

If you have a question, you can reach us at:

hello@ecomflows.io